Download Capitalizing on Knowledge: From E-Business to K-Business by David Skyrme PDF

By David Skyrme

Many organisations are embracing wisdom administration as a resource of strategic virtue. yet already individuals are asking: "what comes next?" Likewise virtually each huge association is seriously all in favour of e-commerce and turning their businesses into e-businesses. in the interim such a lot e-commerce is concentrated on promoting conventional services and products throughout the new medium of the web. even though, the extra a firm evolves into an e-business, the extra they could take advantage of wisdom flows among themselves and their market. This publication attracts jointly the 2 strands of data and e-business into the rising box that this booklet has referred to as k-business. A k-business is one who turns an organization's wisdom resources into wisdom services and makes use of the net to industry and convey them on-line. regardless of its newness, the Delphi staff have forecast that inside five years person-to-person details e-commerce (a significant point of k-business) should be a $5 billion company leveraging $50 billion in revenues of alternative services. Capitalizing on wisdom goals to provide pros and executives early insights into find out how to increase winning k-businesses. It takes a severe and balanced view of the development blocks of a k-business together with wisdom productizing, e-commerce enablers and online marketing. It attracts on classes from successes and screw ups within the panorama and of the early pioneers of information markets. The writing kind engenders curiosity and clarity supported by way of diagrams, display photographs, payment lists and frameworks. There are 'points to give some thought to' to stimulate considering and decision-making. 5 case stories and over 50 illustrative examples supply insights into the appliance of the book's options. No different booklet brings the entire components of a k-business jointly in a single position to supply a idea upsetting but functional better half if you happen to are looking to capitalize on their wisdom. Demonstrates how the overlap of the 2 excessive profile strands of e-business and information administration is growing new k-business opportunitiesDescribes new company versions for advertising wisdom over the InternetProvides sensible directions for packaging wisdom and taking part in wisdom markets.

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Customer Capital ± customer relationships, loyalty, brands etc. One variant of this categorization separates out intellectual property as a fourth group. This includes trademarks, patents, designs, copyrights and licences. Within each category a set of indicators is developed that tie in with organizational objectives and can be used to assess progress. Edvinsson and Malone, for example, list 90 measures used in the Skandia Navigator grouped into ®ve categories ± ®nancial, customer, process, renewal and development, human.

Virtual organizations that on a project-by-project basis bring together the expertise needed to serve speci®c customers. SciNet Bioproducts specializes in the development of bioactive proteins. It creates project teams by drawing together the appropriate experts from its network of highly quali®ed scientists, engineers, economists and lawyers in the biotech triangle of Northern Germany (Braunschweig±Hannover±GoÈttingen). Few of these initiatives would be commercially viable without exploiting the Internet to create, market or deliver knowledge products.

A structured process is used with key participants to understand what went right, what went wrong, what has been learnt, and how similar operations can be performed better in future Decision diaries A logbook of activity, but where the background to a given decision is also recorded ± the assumptions, alternatives, why a particular decision was selected and what additional knowledge may have helped to improve the decision or reduce risk. 2 Continued Phase of knowledge cycle Applying Exploiting Practice Description Project histories Using elements of the previous two techniques, these are more formal records of the results of projects.

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